Position Business Analyst – Retail eCommerce
Location  Bengaluru, KAR, INDIA

Role Overview: As a Business Analyst for checkout and transactions team, to work towards the goal of building a robust and seamless experience that makes shopping, frictionless and engaging to the users.


  • Qualification: BE/BTech from premier schools. MBA would be a plus.
  • Experience: 5+ years of experience ideally for retail eCommerce or any large consumer web products.
  • Highly analytics driven for decision making.
  • Thrives in a cross-functional and fast paced environment.
  • Deep experience in working closely with Engineering and Business to drive Product roadmap.
  • Ability to organize, manage, and prioritize features and work for the engineering teams.
  • Detailed understanding of core eCommerce functionalities like availability, promotions,  and order management functionalities.
  • Business and tech savvy and act as a thought leader by following industry and technology trends
  • Must be able to author stories, requirements documents and use case documents.
  • Experience working in Agile Methodologies.
  • Bonus points: Must have worked in an Agile model using tools like JIRA and Confluence. Product Design experience is a definite plus
  • Excellent verbal and written communication skills. Excellent interpersonal skills and ability to work with stakeholders.

Role & Responsibilities:

  • Effectively communicate and collaborate with multiple stakeholders – product teams, business teams, UX team, partners and other cross-functional teams and be the functional point of contact of the engineering team.
  • Drive the overall commerce charter along with product owners and assume responsibility for driving user engagement and conversion.
  • Be the proxy of the user and lead extensive user studies to understand user needs and identify current gaps in the system.
  • Help to define a product vision and strategy along with product owners.
  • Document product requirements clearly, break them into epics and stories and drive the projects to successful completion.
  • Work with the UX and design team in coming up with a seamless customer experience.
  • Work with best-of-the-breed engineers to build high quality experiences for customers.